LEGAL
1. Imprint
Information pursuant to § 5 DDG
Stacy Taylor
Thaerstr. 16
10249 Berlin
Germany
Contact
Email: info@sain.haus
Website: www.sain.haus
VAT identification number pursuant to § 27a UStG:
DE366358641
Professional title:
Educator & Musician
2. Privacy Policy
2.1 Controller
The controller responsible for the processing of personal data on this website is:
Stacy Taylor
Thaerstr. 16
10249 Berlin
Germany
Email: info@sain.haus
2.2 What data I process
I process personal data when you use my website, contact me, subscribe to my newsletter, purchase a product or service, or create a customer account.
Depending on how you use the website, this may include:
Name
Email address
Contact details
Customer account and login information
Billing and transaction information
Order and purchase history
Information you provide through a contact form or by email
Technical information about your use of the website
I process personal data only where necessary for the relevant purpose, where you have given consent, where there is a legal obligation, or where another legal basis permits such processing.
The legal basis may in particular be Article 6(1)(a), (b), (c) or (f) GDPR.
2.3 Hosting and Squarespace
This website is created, operated and hosted using Squarespace.
When you visit the website, Squarespace processes technical information necessary for the operation, security and provision of the website. This may include your IP address, browser information, device information and information about your use of the website.
The Squarespace Activity Log is disabled.
Non-essential cookies are only activated after the appropriate consent has been given through the cookie banner.
Squarespace provides functionality for managing cookies and consent and states that website operators can, in particular, disable the Activity Log, control non-essential Analytics cookies and use a cookie banner for EU/UK visitors. (Squarespace GDPR guidance)
2.4 Squarespace Analytics
I use Squarespace Analytics to understand how my website is used and to improve its content and functionality.
Depending on your consent and the technologies used by Squarespace, this may include:
IP address
Browser, network and device information
Pages visited
Clicks and interactions
Searches
Timestamps and session information
Source of the website visit
General usage information
Non-essential Analytics cookies are only set after you have given consent.
The Squarespace Activity Log is disabled.
2.5 Cookies
This website uses cookies and similar technologies.
Some cookies are necessary for the operation, security and basic functionality of the website.
Non-essential cookies, particularly Analytics and performance cookies, are only activated after you have given consent.
You can make and manage your cookie choices through the cookie banner.
2.6 Customer accounts
For certain products, particularly Creative Compass, you must create a customer account.
When creating and using a customer account, the personal data required for this purpose is processed, in particular your name, email address and the login information required for your account.
Where necessary for creating and administering your customer account and providing access to purchased products, this processing is based on Article 6(1)(b) GDPR.
2.7 Purchases and payments
When you purchase a product or service through my website, I process the information necessary to complete and administer the purchase.
This may include:
Name
Email address
Billing information
Order information
Payment and transaction information
Purchase history
Payments are processed through Squarespace Payments.
Squarespace Payments uses providers including Stripe for payment processing and Sift for fraud prevention and detection. These providers may therefore process personal data in connection with your payment.
I do not receive or store complete payment card details.
Processing necessary to complete a purchase is generally based on Article 6(1)(b) GDPR. Where statutory retention obligations apply, processing is additionally based on Article 6(1)(c) GDPR.
2.8 Digital products
I offer digital products, including Creative Compass.
Creative Compass is offered as a one-time purchase and contains digital content such as videos, audio and PDF materials.
Following purchase, the necessary data is processed to process the order, administer your customer account and provide access to the purchased content.
The course area is provided through Squarespace.
Creative Compass also contains a link to a separate Skool community. Access to Skool is requested independently of the purchase process. Payment for Creative Compass is not processed through Skool.
2.9 Mentorship and other services
I also offer mentorship and other creative services.
When you book such a service, I process the data necessary to perform the contract. This may include your name, email address, contact details, appointment and booking information, and communications relating to the service.
Processing is generally based on Article 6(1)(b) GDPR.
2.10 Contact form and email
If you contact me via the contact form or by email, I process the information you provide, including your name, email address and the contents of your message.
This processing is carried out in order to respond to your enquiry and, where applicable, to take pre-contractual steps or perform an existing contract.
I use Microsoft 365 for my business email.
2.11 Newsletter
I use Flodesk for my newsletter.
If you subscribe to my newsletter, I process your name and email address in order to send you newsletters and other marketing communications.
Subscription is only carried out after your express consent pursuant to Article 6(1)(a) GDPR.
You may withdraw your consent at any time by using the unsubscribe link contained in each newsletter email or by contacting me directly.
Flodesk processes the personal data provided by me as a data processor. Flodesk has published a current Data Processing Addendum for EU data protection law which includes, among other things, Standard Contractual Clauses and, where applicable, the EU-US Data Privacy Framework.
2.12 YouTube
This website embeds videos from YouTube.
YouTube is a service provided by Google Ireland Limited and the Google group of companies.
When embedded YouTube videos are loaded or played, information may be transmitted to Google. Depending on the technical configuration, this may include information about the page visited, IP address and use of the video.
Non-essential cookies and similar technologies are controlled through the cookie banner.
Google's applicable privacy policies also apply to processing carried out by YouTube/Google.
2.13 Social media links
This website contains links to my social media profiles and other external platforms.
These are ordinary external links and not embedded social media feeds or social media tracking plugins.
When you click on such a link, you leave my website. The privacy policies of the respective provider apply to the processing of personal data on that platform.
2.14 Transfers to third countries
Some of the service providers I use may process personal data outside the European Economic Area.
Where personal data is transferred to a third country, the transfer will be carried out on the basis of a legally permitted transfer mechanism under the GDPR, including an adequacy decision, Standard Contractual Clauses or another legally recognised safeguard.
2.15 Data retention
I retain personal data only for as long as necessary for the relevant purpose or where statutory retention obligations apply.
In particular, commercial, tax and accounting retention requirements may require certain data to be stored for longer periods.
Once the relevant purpose has ceased and any statutory retention periods have expired, the data will be deleted unless another legal basis permits its continued storage.
2.16 Your rights
Subject to the applicable legal requirements, you have the following rights:
Right of access to your personal data
Right to rectification of inaccurate data
Right to erasure
Right to restriction of processing
Right to data portability
Right to object to certain processing
Right to withdraw consent
You also have the right to lodge a complaint with a data protection supervisory authority.
For questions concerning data protection, you can contact me at:
2.17 Data security
I take appropriate technical and organisational measures to protect personal data against loss, destruction, alteration, unauthorised access or other unlawful processing.
3. Terms & Conditions
3.1 Scope
These Terms & Conditions apply to the purchase and use of digital products and services offered by Stacy Taylor through SAIN.
3.2 Digital products
Digital products are generally provided for personal use by the purchaser.
Without prior written permission, the content may not be:
resold
commercially distributed
made publicly available
uploaded to third-party platforms
made available for use by other people
3.3 Intellectual property
All content and materials provided through SAIN, including texts, workbooks, audio, video, exercises, methods, frameworks, images and other materials, remain protected by copyright and, where applicable, other intellectual property rights.
Purchasing a product or service does not transfer ownership of or other rights to the underlying intellectual property unless expressly agreed otherwise.
3.4 Customer accounts
Where a customer account is required for a product, access is personal and may not be shared with other people.
Login details may not be passed on to third parties.
3.5 Skool
Where a product includes access to a Skool community, access is requested separately via the link provided within the product.
The terms applicable to the Skool platform also apply to your use of that platform.
3.6 Mentorship
Mentorship services are provided according to the scope, duration and number of sessions stated on the relevant offer page.
A mentorship offer may, for example, consist of individual sessions or a six-month programme consisting of six one-hour sessions and email support.
Where instalment payments are offered, these are charged through Squarespace Payments according to the payment arrangement stated at the time of purchase.
3.7 Updates to digital products
Digital products may be updated, expanded or improved over time.
Where a product is expressly advertised as providing “Lifetime Access”, this means access for as long as the relevant product is offered, subject to technical availability and mandatory legal provisions.
3.8 Liability
My liability is governed by applicable statutory law.
A limitation of liability does not apply where such limitation is prohibited by law.
4. Right of Withdrawal and Refunds
4.1 Statutory right of withdrawal
Consumers generally have a statutory right of withdrawal for distance contracts.
The details and statutory exceptions depend on the type of contract concerned.
Special statutory rules apply to digital content supplied other than on a physical medium.
4.2 Digital content
For a paid digital product such as Creative Compass, the right of withdrawal may expire if the statutory requirements for this are fulfilled.
This requires, in particular, that:
you expressly agree that performance of the contract begins before the end of the withdrawal period;
you confirm that you understand that you lose your right of withdrawal as a result of this agreement once performance begins; and
the legally required confirmation of the contract is provided.
These requirements arise in particular from §356(6) of the German Civil Code (BGB).
The relevant consent and confirmations are obtained during the purchase process.
4.3 Services
For services, including mentorship, the statutory provisions governing the right of withdrawal and the early commencement of services apply.
Where you expressly request that a service begin before the withdrawal period has expired, specific statutory provisions may apply.
4.4 No general refund guarantee
Statutory consumer rights remain unaffected.
Where there is no statutory right of withdrawal, cancellation, warranty or other right to a refund, there is no entitlement to a refund solely because a digital product has already been made available or a booked appointment is not attended.
5. Ordering Process
Before completing a paid purchase, the legally required information about the relevant product or service, price, payment conditions and essential characteristics will be provided.
For consumer contracts concluded through the website, the ordering process will be designed in accordance with applicable statutory requirements.
In particular, the button used to conclude a payment obligation will clearly indicate that the order creates an obligation to pay.
Order and contractual information will be confirmed and made available in accordance with applicable statutory requirements.
6. Changes to These Terms
I may amend these terms where necessary due to changes to my services, website or legal requirements.
For contracts that have already been concluded, the terms agreed at the time of conclusion of the contract generally apply, unless otherwise provided by law.
September 2026